Improve coordination of them (services). We have a largely private (and therefore fragmented—i.e. 6000+ nonprofits in Austin) non-profit social service system that is only partially funded by the City, among manifold other funders. NOBODY has a bird’s eye view of where there is or isn’t capacity, and funding decisions are often made on who has the best grant writers or makes the fanciest presentation. We need to put a finer point on need with relation to capacity and fund that way. I thin investments in City-funded navigation, referral, and appointment setting service would be a first step to collecting this insight. Secondly increasing funding in social services, when done right, yields high economic returns in economic inclusion and also reduced long term health care costs as many issues can be caught “upstream.” ROI on efficiency through coordination is also helpful. This is my work at United Way, and I have plans with numbers around all of this.